New Lenox has grown fast, and much of its housing stock is now hitting the age where original furnaces and air conditioners start failing. We work on those systems every week. Our technicians handle everything from a first repair on a fifteen-year-old builder-installed unit to a full high-efficiency replacement, and we’re candid about which one your situation actually calls for. Same-day service is standard, emergency service is available around the clock, and every job is backed by the Integrity Guarantee.
Will County weather does not go easy on equipment. Long humid summers and hard winter cold mean your system runs most of the year, and small faults compound quickly. We keep New Lenox households ahead of that with preventative maintenance, precise repairs, and installations sized to the house rather than to the old unit’s nameplate. Senior technicians review every service call, so you get real accountability, clear pricing, and comfort you don’t have to think about.
Your comfort, our total effort every time
Empowering professionals, enriching lives
Exceptional service, in every situation
We at Integrity Heating & Cooling believe the responsibility for the quality of your new Home Comfort System should be on our shoulders - not yours. Therefore, we offer you our exclusive "One Year Test Drive/100% Buy Back Guarantee"
...
If you place your trust in us and allow us to install your system, we guarantee a top quality
installation. In the event you are unhappy for any reason with the installation of your new Home
Comfort system at any time during the first year following the installation, and we cannot
remedy the problem, we will cheerfully refund 100% of your initial investment. This is NOT a prorated amount - we will refund 100% of the full original investment.
We want your trust. It is up to us to EARN IT.
We guarantee that the system we install will be provided at the absolute lowest price...If you discover a comparable offer for a lower price from any other licensed contracting service by written quote within 90 days of your installation, we will refund the difference plus $100.
We guarantee the quality of workmanship to be professional and in keeping with the standards set by the manufacturer... Should further installation service attributable to the original installation of your heating and air be required during the life of your system, we will return and provide that service at no cost to you for as long as you own the system.
At Integrity Heating & Cooling, we are incredibly proud of our installation quality. It is hands down the best quality in the industry, and we guarantee that your system is installed to the highest standards in the industry...
With our 10-year extended labor coverage, and while maintaining your Home Comfort System and having the scheduled maintenance performed with our Service Agreement, Integrity agrees that in the event of a second failure of either the heat exchanger or the air conditioning compressor within 5 years of the original installation date, Integrity will replace the entire furnace or outdoor unit.
In the event you sell your home, this guarantee is fully transferable to the new homeowner pursuant to the terms above.
Jay did an excellent job of servicing our furnace in preparation for the coming winter. He was timely, professional, and explained everything he was doing along the way. We’ve always been able to count on Integrity Heating and Cooling for both our AC and Furnace service.
Client
I can’t say enough good things about our experience with John and James. Their level of knowledge and enthusiasm for getting our HVAC system replaced were amazing. They took their time with us to help us understand the difference between systems and efficiency, James and his team were professional and patient ,they took the time to answer my questions and explain what they were doing. They showed up on time and professionally installed 2 end to end HVAC systems in one day. Integrity team was a pleasure to work with and we will only be calling them from now on! 10/10 experience, value and timeliness.
Client
Jason is a fabulous technician. Air conditioning went down this morning. I called at 3:30. They had a technician at my house at 5:30. He walked me through what he was doing and where the problem was discussed the benefits of a service plan and got my air conditioning up and running. I would definitely recommend this company.
Client
I called yesterday at 4pm with my AC not working, and they had a technician here by 10am the next morning. The problem turned out to be a clogged drain that had tripped the shut-off switch – something I never would have figured out on my own. What impressed me most was how thorough and professional the technician was. He took videos to show me exactly what the problem was and walked me through the repair process. The actual fix only took about 10 minutes once he diagnosed the issue. I was especially grateful for how patient and kind he was with my 19-year-old son who has autism. He took extra time to explain everything in detail and made sure my son understood what had happened and how it was fixed. That level of care and professionalism really stood out. Fast response, fair pricing, clear communication, and genuine care for customers. I’ll definitely call them again and would recommend them to anyone needing AC repair.
Client
Jason performed the cleaning and check on our air conditioner, clean out the dryer vent, and cleaned up afterwards. He has been very respectful to us and is respectful of our home. We have had great service from this company since they replaced our furnace and AC three years ago.
Client
To qualified buyers
Trusted by Chicagoland for over 25 years.
