About Us

About About M

We aim to be the best Illinois HVAC Service company by prioritizing our customer's happiness and satisfaction. We will provide total effort to every customer each time they request our service; that way, their satisfaction is guaranteed.

To be more specific, we offer a two-year, 100% satisfaction guarantee for all installations. This means that if we cannot get your equipment running properly you may be eligible to get your money back.

We also offer a No Lemon Guarantee, which says that we will replace your entire furnace unit for no charge at all if your heat exchanger fails within a 25-year span from when we first installed it. We're confident that our service will last you this 25-year timespan and will ensure you get taken care of if we don't follow through on that promise.

We want to be a trustworthy HVAC Service Company that our clients can rely on, so we employ only factory-trained, EPA-certified technicians. Our certified and trained professionals will get the job done effectively and efficiently for your convenience.

To make sure that you don't have to live without crucial HVAC systems, we also have a 24-hour HVAC Service Guarantee. This means that we will respond to your request for service within 24 hours and repair your heating or cooling problem right away. If we can't get to it in 24 hours, we'll even put you up in a hotel for the night so that you don't have to live in your home in discomfort.

Total Effort Every Time Each Customer. For Over 25 Years.

Integrity Heating & Cooling is who Chicagoland trusts for over 25 years to keep their homes safe and comfortable.

If you need immediate service, new equipment options with no pressure or the most common sense maintenance options in the industry our team is committed to your satisfaction!

Total Effort Every Time Each Customer. For Over 25 Years.

Group 2657

AWARDS AND AFFILIATIONS

Cup Svgrepo Com 2 1 Customer Care Dealer, Customer Excellence Award
Award Svgrepo Com 1 Distinguished Dealer Award
Frame 2666 2013 American Standard Dealer of the Year
3 Angie’s List Super Service Award
4 Contractor Circle Elite Member – Nicor/Peoples/ComEd
5 BBB Accredited Member A+ Rated

INTEGRITY’S MISSION

Icon1 MISSION STATEMENT

Be the BEST Illinois HVAC Service Company by making happy customers with total effort every time each customer.

Icon2 MISSION STATEMENT FOR OUR TEAM

Committed to training and mentoring each employee for the noble purpose of performing at their best level professionally & personally.

G3 SERVICE GUARANTEE

We provide exceptional service every time for your needs in any situation.

The Integrity Guarantee

  • 1 Year Test Drive

    We at Integrity Heating & Cooling believe the responsibility for the quality of your new Home Comfort System should be on our shoulders - not yours. Therefore, we offer you our exclusive "One Year Test Drive/100% Buy Back Guarantee". If you place your trust in us and allow us to install your system, we guarantee a top quality installation. In the event you are unhappy for any reason with the installation of your new Home Comfort system at any time during the first year following the installation, and we cannot remedy the problem, we will cheerfully refund 100% of your initial investment. This is NOT a prorated amount - we will refund 100% of the full original investment.

    We want your trust. It is up to us to EARN IT.

  • Lowest Price Guarantee

    We guarantee that the system we install will be provided at the absolute lowest price. If you discover a comparable offer for a lower price from any other licensed contracting service by written quote within 90 days of your installation, we will refund the difference plus $100.

  • Lifetime Installation Guarantee

    We guarantee the quality of workmanship to be professional and in keeping with the standards set by the manufacturer. Should further installation service attributable to the original installation of your heating and air be required during the life of your system, we will return and provide that service at no cost to you for as long as you own the system.

  • No Lemon Guarantee

    At Integrity Heating & Cooling, we are incredibly proud of our installation quality. It is hands down. the best quality in the industry, and we guarantee that your system is installed to the highest standards in the industry.

    With our 10-year extended labor coverage, and while maintaining your Home Comfort System and having the scheduled maintenance performed with our Service Agreement, Integrity agrees that in the event of a second failure of either the heat exchanger or the air conditioning compressor within 5 years of the original installation date, Integrity will replace the entire furnace or outdoor unit.

    In the event you sell your home, this guarantee is fully transferable to the new homeowner pursuant to the terms above.

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